FAQs

Find quick answers to the most common questions about our NEMT services.

1. What type of transportation do you provide?

We specialize in wheelchair-accessible van transportation for non-emergency medical needs, ensuring comfort, safety, and reliability for every passenger.

2. Do I need to be in a wheelchair to use your service?

Not necessarily. Our services are available to anyone who needs safe and assisted transportation — including seniors, individuals with mobility challenges, or those recovering from surgery.

3. How do I schedule a ride?

You can easily schedule a ride by calling our team or booking online. Just provide your pickup and drop-off details, and we’ll confirm your trip right away.

4. Can a family member or caregiver ride along?

Yes, one companion or caregiver is always welcome to travel with the passenger at no extra cost

5. What safety measures do your drivers follow?

Our drivers are trained in passenger assistance and safety protocols. Vehicles are regularly inspected, and all wheelchairs are securely fastened before transport.

6. How far in advance should I book my ride?

We recommend booking at least 24 hours in advance to ensure availability, but same-day rides may also be accommodated based on schedule.